Designing an operating system for decentralised decision-making

How might we cut down the time taken to update teams and managers?

Maintain pace of innovation as they scaled the business to become the UKs 2nd largest energy retailer?

Align teams to focus on what matters

‍

Contextual enquiry

Atomic habits - make it easy, make it fast, make it satisfying

‍

Scaling a startup from 1000 employees to over 5000

To encourage employees to form a new habit of publishing their progress, we created check-ins

CEO Stephen Fitzpatrick £3m in productivity by reducing progress meetings

Data visualisation that assigns a RAG status based on the key results' value against the target

Distribute decision making and transform the companufrom a monlitcic organisation to a group of smaller cross functional goal aligned teams